Privacy Policy

My Turn Media Group, LLC ("we," "us," or "our") operates Property Command Center, accessible at https://mypropertycommandcenter.com. This Privacy Policy describes how we collect, use, and handle information about you when you use our Service. By using the Service, you agree to the collection and use of information as described in this policy.

We collect the following types of information: Account Information: When you create an account, we collect your name and email address. Property and Usage Data: Information you voluntarily enter into the Service, including property details, addresses, task descriptions, maintenance records, vendor names and contact information, alert settings, and document metadata. Uploaded Files: If you upload files or documents to the Service (such as warranties, insurance policies, or manuals), we store those files on your behalf for the purpose of providing the Service. Payment and Subscription Information: Payments are processed by Stripe. We do not directly store your full credit card or payment details. We may receive and store subscription status, plan type, and Stripe customer identifiers necessary to manage your account. Usage and Log Data: We may automatically collect information about how you access and use the Service, including your IP address, browser type, device information, pages visited, and timestamps. This data helps us operate and improve the Service.

We use the information we collect to: • Provide, operate, and maintain the Service • Manage your account and subscription • Send reminders, alerts, and notifications based on your settings • Respond to your support requests and inquiries • Improve and develop the Service • Detect and prevent fraud, abuse, or unauthorized access • Comply with legal obligations

Payment processing is handled by Stripe, Inc. When you subscribe, you interact directly with Stripe's payment interface. Stripe's collection and use of your payment information is governed by Stripe's Privacy Policy, available at https://stripe.com/privacy. We receive confirmation of successful payments and basic subscription status from Stripe in order to manage your account access.

We do not sell or rent your personal information. We may share your information only in the following circumstances: Service Providers: We may share information with trusted third-party service providers who assist us in operating the Service (such as hosting, email delivery, or payment processing), solely as necessary to provide those services and subject to confidentiality obligations. Legal Requirements: We may disclose information if required to do so by law, regulation, or valid legal process, or to protect the rights, property, or safety of My Turn Media Group, LLC, our users, or the public. Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction. We will notify affected users of any material change to how their information is handled.

We use reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data. You are responsible for maintaining the security of your account credentials.

We retain your information for as long as your account is active or as needed to provide the Service. If you cancel your account, we may retain certain information for a period of time as required by law or for legitimate business purposes, such as resolving disputes or maintaining records. You may request deletion of your account and associated data by contacting us at francisco@myturnmediagroup.com.

You may update your account information at any time through your account settings. You may cancel your subscription at any time through the billing management portal. To request deletion of your account or personal data, please contact us at francisco@myturnmediagroup.com. We will respond to verified requests within a reasonable timeframe.

The Service may use cookies or similar technologies to maintain session state and improve your experience. We may also use basic analytics tools to understand how users interact with the Service. These tools may collect anonymized or aggregated data about usage patterns. We do not use cookies to build advertising profiles or sell your data to advertisers.

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: Property Command Center A product of My Turn Media Group, LLC Email: francisco@myturnmediagroup.com Website: https://mypropertycommandcenter.com